Privacy Policy

Last Updated: 15 October 2025

Chekhov Bilingual School (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or use our online learning services, regardless of where in the world you are located.

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following categories of personal information:

• Contact information (name, email address, phone number);
• Account details (login, password, profile information);
• Payment information (processed securely through third-party providers);
• Student details, including names and dates of birth;
• Device and usage data (IP address, browser type, cookies, analytics).

Where required by law, we may request identity verification documents.

2. Cookies (Required)

We use cookies and similar technologies that are necessary for the proper functioning and security of our website and learning platform. These cookies cannot be disabled within the service.

If you do not accept cookies, please discontinue use of the site. We do not guarantee full or correct functionality of the site or services if cookies are refused.

3. How We Use Your Information

• To provide and manage access to courses and educational services;
• To process payments and send invoices or receipts;
• To communicate updates, schedule changes, certificates, and support messages;
• To improve our website, courses, and user experience;
• To comply with applicable laws and regulations.

We do not sell or rent your personal data.

4. Legal Basis for Processing (GDPR)

Where applicable, we process your personal data based on one or more of the following:

• Your consent;
• Performance of a contract with you;
• Compliance with legal obligations;
• Legitimate interests (e.g., improving services, ensuring security).

5. Data Retention

We keep personal data only as long as necessary for the purposes described above or as required by law. Certain records (e.g., billing documents) may be retained for up to 10 years for compliance.

6. Information Sharing

We may share limited personal data with:

• Service providers and partners who support our educational services;
• Payment processors and learning management platforms;
• Authorities when required by law.

We require recipients to protect personal data according to GDPR-level standards and other applicable privacy laws.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, withdraw consent, and request data portability.

To exercise your rights, contact us at: [email protected].

Please note that deleting certain data may affect our ability to provide services.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no online system can be guaranteed to be completely secure.

9. International Data Transfers

As we serve students worldwide, your data may be transferred and processed outside your country of residence. We use appropriate safeguards to protect your information in such cases.

10. Updates to This Policy

We may update this Policy to reflect legal, technical, or operational changes. The latest version will be posted here, and material changes may be notified by email or on-site notice.

11. Contact

For privacy questions or requests, contact: [email protected]